Start with the source
Tell us whether the water is still entering the property, where you first noticed it and which rooms are affected. If the source is unknown, describe what you can see from a safe location.
Removal is one part of mitigation
Removing standing water and drying wet materials are different steps. Floors, baseboards and nearby wall materials may need further assessment after visible water is removed. The appropriate approach depends on the source, extent and materials involved.
What to have ready when you call
Your town or property address, a callback number and a short description of the damage help start the conversation. You do not need to know the technical name for the problem.
Confirm scope before work begins
Ask about service availability, the proposed work and pricing before authorizing a visit or service. Submitting this website’s form requests contact; it does not book an appointment or authorize work.
Common questions
Is water removal the same as drying?
No. Water removal addresses visible or standing water. Drying addresses moisture remaining in affected materials and the surrounding air. Your property may need both.
Can I request help overnight?
Yes. Call 678-675-6807 any time to discuss your water emergency and current availability. Arrival times are confirmed directly.